Your Starting Point

Start Where You Are. Grow Into What You Need.

Whether your team has no playbook, a Word document playbook, or enterprise-grade standards - ContractKen meets you there.

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Use Our Playbooks

For teams without formal standards
Start reviewing contracts immediately using ContractKen's pre-built playbooks, drafted by experienced attorneys - not GPT.
  • Pre-built for common contract types (NDA, MSA, SaaS, Employment, and more)
  • Preferred, fallback, and walkaway positions pre-configured
  • Guidance notes explain the reasoning behind each standard
  • Step-change improvement over reviewing with no playbook at all
Start reviewing on Day 1 →
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Customize Pre-Built

For teams that want a head start
Start from a pre-built playbook template and customize it to match your firm's specific positions. Best of both worlds - speed of pre-built, precision of custom.
  • Choose a pre-built template for your contract type
  • Modify positions to match your firm's risk appetite
  • Add custom clauses and guidance notes
  • Deploy to your team - updates apply instantly
Customize a template →

Once Built, Playbooks Enforce Themselves

You define the standard once. The AI applies it to every contract, every reviewer, every time.

1
Open Contract
Any third-party contract in Word
2
Playbook Applied
AI checks every clause against your positions
3
Deviations Flagged
Severity ranked: below preferred, fallback, or walkaway
4
Redlines Suggested
Corrections from your clause library, applied as tracked changes
Example Playbook Rule: Limitation of Liability SaaS Agreement Playbook
Clause Type
Limitation of Liability - Aggregate Cap
Preferred
Vendor-only cap at 2x annual fees, with uncapped carve-outs for IP infringement, indemnification, and willful misconduct
Fallback
Vendor-only cap at 1.5x annual fees, carve-outs for indemnification and willful misconduct only
Walkaway
Mutual cap at 1x annual fees, willful misconduct carve-out only. Below this = escalate to partner.
Guidance note: Always push for vendor-only cap first. Mutual caps at 1x are our floor - if counterparty won't accept, flag for partner review. The IP carve-out is commercially critical for software deals; concede it only as a last resort.
The Consistency Gap

Every Reviewer Thinks They're Following the Standard. The Data Says Otherwise.

Without enforcement, negotiation standards drift. Playbook analytics show you exactly where - and how often.

Playbook Compliance Report - Q1 2026

Vendor Agreements | 47 contracts reviewed | 3 reviewers
ClausePlaybook PositionContract LanguageStatus
Limitation of Liability
Preferred: 2x vendor-only
Vendor cap at 2x fees, IP/indemnity carve-outs Mutual cap at 1x fees, no carve-outs Below Walkaway
Termination Notice
Preferred: 60 days
60-day written notice 30-day notice Below Preferred
IP Ownership
Preferred: Full assignment
All work product assigned to Client All work product assigned to Client Meets Preferred
Data Protection
Required by playbook
DPA with sub-processor controls No data protection provisions found Missing Clause
Indemnification
Preferred: Vendor-only with IP
Vendor indemnity for breach, IP, misconduct Vendor indemnity for negligence only Below Fallback
47
Contracts Reviewed
68%
Clauses at Preferred
24%
Below Preferred
8%
Below Walkaway

Without playbook enforcement: that 8% below walkaway goes undetected. Partners only discover it when a deal goes wrong. With ContractKen, every deviation is flagged before the contract is signed - and the trend data tells you where your team needs coaching.

This is the analytics/benchmarking capability no other contract review tool offers on playbook pages.

Built-In Training

Every Flagged Deviation Is a Teaching Moment

Playbooks enforce standards and teach them at the same time. Guidance notes explain the why behind every position, so junior reviewers learn your firm's judgment while they work.

W
Vendor_SaaS_Agreement_Draft.docx
6.1 Termination for Convenience. Either party may terminate this Agreement upon thirty (30) days' prior written notice.
7.2 Limitation of Liability. In no event shall either party's aggregate liability exceed the fees paid in the twelve (12) months preceding the claim.
8.1 Confidentiality. Each party agrees to hold in confidence all Confidential Information received from the other party...
Playbook Review

Limitation of Liability - Below Preferred

Mutual cap at 1x fees. Your playbook's preferred position requires vendor-only cap at 2x fees with carve-outs.
Guidance Note from Playbook
Why we push for vendor-only: In software deals, the vendor's potential liability (data breach, IP infringement, service failure) far exceeds the client's. A mutual cap effectively subsidizes the vendor's risk at our expense.

Negotiation tip: Start with 2x vendor-only. If they push back, concede to 1.5x but hold the IP carve-out - that's non-negotiable for SaaS deals since the 2023 CloudTech litigation.

Missing: AI Governance Clause

Your playbook requires AI governance provisions for all SaaS agreements. None found in this contract.
Guidance Note from Playbook
Why this matters: Post-2024, enterprise buyers expect contractual controls on AI usage - training data restrictions, automated decision transparency, and opt-out rights. Omitting this signals a vendor who hasn't updated their agreement since before AI governance became standard.

Clause library: Insert our standard AI governance clause (Preferred Position) from Section 9.4 of the clause library.
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Learn While Working

Every finding includes the firm's reasoning - what to change and why your firm takes that position
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Consistent from Day One

New associates apply the same standards as 10-year veterans - the playbook fills the experience gap
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Measure Improvement

Analytics show how playbook compliance improves over time - proof that learning is happening
How It Compares

Digital Playbooks vs. Traditional Approaches

Most firms already have negotiation standards. The question is whether they're enforceable.

Word Docs / MemosEmail GuidelinesSenior Partner KnowledgeContractKen Playbooks
Enforceable in reviewNo - advisory only×Depends on involvement✓ Auto-enforced
Consistent across teamOnly if everyone readsBuried in inboxesNot scalable✓ Same for everyone
Updated centrallyVersion control nightmareWhich email is current?When partner remembers✓ Instant deployment
Onboarding new members"Read these 50 pages""Search your inbox""Ask around"✓ Built into review
Connected to clause languageManual cross-reference×Memory-dependent✓ Linked to library
Compliance analytics×××✓ Team-wide data

Frequently Asked Questions

A contract playbook is a set of guidelines that defines how an organization approaches each clause type in a contract. It typically includes the organization's preferred position (ideal terms), acceptable fallback positions (middle ground), and walkaway positions (non-negotiable minimums). ContractKen digitizes this framework and enforces it automatically during AI-powered contract review.
No. ContractKen offers pre-built playbook templates for common contract types including NDAs, Master Service Agreements, SaaS Agreements, and Employment Agreements. You can use these templates as-is, customize them to match your firm's standards, or build entirely custom playbooks.
When a team member runs a Playbook-Driven Review, ContractKen automatically compares every clause in the contract against the assigned playbook. Deviations are flagged by severity (based on which position the clause falls below), and the system suggests corrections using language from your clause library.
Yes. You can create multiple playbooks for different contract types, jurisdictions, counterparty categories, or internal teams. Each playbook can be assigned to specific contract types so the right standards are applied automatically.
Playbook creation and editing is role-based. Typically, senior lawyers or legal operations professionals build and maintain playbooks, while all team members can use them during review. Approval workflows ensure playbooks are vetted before deployment.
Each playbook position can be linked to specific clauses in your clause library. When a review flags a deviation from the playbook, ContractKen suggests the exact clause language (in the appropriate negotiation position) as a replacement - creating a seamless review-to-redline workflow.
Yes. ContractKen provides analytics on playbook usage - which standards are being applied, where deviations are most common, and how consistently your team adheres to playbook positions. This data is valuable for risk management and training.

ContractKen Playbooks are digital contract review standards that enable legal teams to codify their organization's negotiation positions (preferred, fallback, and walkaway) for each clause type. Integrated into ContractKen's Microsoft Word add-in, playbooks are automatically applied during AI-powered contract review, flagging deviations from organizational standards and suggesting corrections linked to the clause library. Teams can use pre-built playbook templates, customize them, or build their own from scratch.