Sign in to Word before installing the Word Add-in to make the process friction free.
Find Insert and then click Get Add-ins
Select the Office Store button
Search for ContractKen and select the Add button
ContractKen button will now appear in the Main ribbon's on the rightmost end
Launch ContractKen Add-in within Word and enter your login credentials
Disable or whitelist your firewall. This can be on either Microsoft Edge, Internet Explorer, Safari, or the computer itself. If this does not work, try disabling the ad blockers on these browsers.
Click here for a list of supported browser versions.
Confirm that Internet Explorer is not running in Compatibility Mode. Go to Tools `>` Compatibility View Settings.
Disable or whitelist your firewall. This can be on either Microsoft Edge, Internet Explorer, Safari, or the computer itself. If this does not work, try disabling the ad blockers on these browsers.